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55 Messages

 • 

1K Points

Mon, Oct 26, 2020 11:47 PM

Bridge Export with Resize ERROR: "Unsupported Format"

Beginning with Bridge 11.0.0, ANY export setting that includes resizing an image results in an error. Here's a screen shot.

This happens with any type if image (JPG, RAW, PSD)

Responses

2 Messages

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70 Points

a month ago

Hi @wes_duenkel 

Thank you for reporting this issue to us. To help us better investigate the issue, it would be great if you can help us with the below queries and share the following details to sharewithbr@adobe.com.
- Original sample image on which you are observing the issue.
- Export Preset configuration of Bridge which you are using to export the image
- Version of ACR installed.
Also can you try the export again with purging the cache for the file and confirm if that resolves the issue.

Thanks,
Bridge Team

(edited)

55 Messages

 • 

1K Points

Updating ACR to V13.0 solved the export error issue. But I hate 13.0 :(