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Adobe Photoshop Family

4 Messages

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130 Points

Wed, Feb 13, 2019 9:49 PM

Bridge: Error writing metadata...

Using Bridge 2019 trying to assign keywords and getting this error: Error writing metadata...

Responses

3 Messages

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82 Points

2 years ago

I'm having the same issue.....any answer?

4 Messages

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130 Points

2 years ago

Here's another thread I started, but still no definitive answer/solution:
https://forums.adobe.com/message/10940873#10940873 

997 Messages

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16.8K Points

2 years ago

Are your files on a server?

1 Message

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60 Points

on a server 

3 Messages

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82 Points

2 years ago

Yes they are. I figured it had something to do with permissions but wasn’t sure where I needed to change that part.

4 Messages

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130 Points

2 years ago

Mine are on a server as well. I am able to use the keywords function on my local drive, but not to those files on the server. 

997 Messages

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16.8K Points

2 years ago

There are other threads addressing this.

1. Its been acknowledged as a bug. However

2. Adobe doesn't support working across a network. Sooner or later, something will break. Best practice is to work off a local hard drive.

3 Messages

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82 Points

It's not an option here working for the state. Soooooo i may be looking into a work around. ppppt. Thanks for looking into it for me :)

4 Messages

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130 Points

not for me either...we have several people in my department that have to access the files

17 Messages

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380 Points

Adobe Bridge is sold with other Adobe software as a commercial product. There are very few businesses that even allow working on local drives due to file security. How can Bridge not be able to support working via a drive mapping, how can Adobe even justify this? The odd thing is that I can write metadata to Jpegs and CR2 files but the TIF files are the one's that fail. They will however, eventually write which makes this more of a bug than a functionality issue imho

997 Messages

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16.8K Points

I'm not sure where you got that idea but I've been in IT and graphics for 20+ years and working off a server has always been considered dodgy.

If you work directly off a server, understand that you'll probably have issues sooner or later.

1 Message

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62 Points

a year ago

I have just started having the same issue. However my files are :
  • On my laptop (not on a network
  • Not RAW
  • And I have just, as suggested elsewhere, gone back to version 11.1 of Adobe Camera Raw and have emptied cache etc. But still no go.
Any ideas, anyone?

12 Messages

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284 Points

a year ago

I have had this problem writing metadata to JPGs if I have Google Backup and Sync active. (I use B and S for uploading to Google Photos).  My workaround is to set the Google app to Pause when I am using Bridge, and with that setting I do not get the error in Bridge. When I have finished in Bridge, and if I have sufficient changes to make it worth sending to Google, I resume the Backup and sync application.

1 Message

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60 Points

9 months ago

Solved: Not really a solve, but it works...

Change the rating on your dive locally, and it will xfer the changed label/rating to bridge when you copy/replace the images.

I don't know why you have to do it locally and can't change it in bridge, but I recently had to do a similar xfer of high-res images to replace low res. Thankfully, I tested on one image and realized not only could I not re-label it but also couldn't add a rating to it. Tried manually and errored out. Tried locally and worked fine so I copied it and low and behold, it kept the changes.

So that's the best I can do, even though it's a bit of a pain in the butt, at least it's a solution given that Adobe doesn't care to support any of it's software anymore. I'm not even sure why they have FAQ boards tbh. Every response is, "Thanks, we'll add that to our list of fixes!"