17 Messages
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482 Points
Tue, Oct 16, 2018 8:05 AM
Bridge CC 2019: Thumbnails/Previews not rendering correctly
Thumbnails not showing or showing with not properly and it freezes Bridge while trying to build previews or thumbnails.
Usually it looks like this:

But changing the options, purging cash or clicking to "Generate Quick Thumbnail" may instantly change the pattern on the thumbnails, so they are not stored like this, they are just showed like this, could be problem with using Vega GPU.
Usually it looks like this:
But changing the options, purging cash or clicking to "Generate Quick Thumbnail" may instantly change the pattern on the thumbnails, so they are not stored like this, they are just showed like this, could be problem with using Vega GPU.
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Updated
a year ago
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deepak_gupta_knxhrnj5v6wrk
23 Messages
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616 Points
2 years ago
Seems like this is an issue with GPU driver. Please use the software rendering option in Bridge.
Launch Bridge -> open Preferences Dialog -> Advanced Tab -> Turn on "Use Software Rendering" -> Restart Bridge -> Now purge cache for above shown files.
Please check and confirm.
Thanks,
Deepak Gupta
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oleksandrtrokhymchuk
17 Messages
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482 Points
2 years ago
Looking forward to using new Bridge on my working iMac Pro. Bridge cc2018 sucks - it is very slow. cc2019 looks to be much more faster...
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alan_howe_bzeu97yqy1t4o
2 Messages
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70 Points
2 years ago
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martin_argyroglo_callias_bey
1 Message
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60 Points
2 years ago
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klemens_werner
1 Message
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80 Points
2 years ago
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thom_carpenter_39wvi717uxvt5
1 Message
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60 Points
2 years ago
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j_ran_johnsen
6 Messages
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114 Points
2 years ago
0
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lumigraphics
1K Messages
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17.1K Points
2 years ago
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shayben_moussa
2 Messages
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92 Points
2 years ago
0
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abhishek_seth_2celrmtuyvgsb
31 Messages
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770 Points
2 years ago
We are aware of this issue on iMac Pro machines in Bridge CC 2019.
While we are investigating, please use Bridge CC2018.
Please follow the steps to revert to CC 2018
https://helpx.adobe.com/in/download-install/using/install-previous-version.html
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john_heuser
1 Message
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60 Points
2 years ago
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lumigraphics
1K Messages
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17.1K Points
2 years ago
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elia_mazzaro
23 Messages
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614 Points
2 years ago
I already try to disable the GPU but notting canghe.
My system is: AMD CPU FX-8530 / GPU: Ati FireProW5000
Here some example:
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nina_rochette
2 Messages
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92 Points
2 years ago
1
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abhishek_seth_2celrmtuyvgsb
31 Messages
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770 Points
2 years ago
Request you to upgrade to the latest version of Bridge CC (9.0.2.219) which contains fix for this issue.
In case the issue persists, please send some sample files along with OS and Hardware details at abseth@adobe.com
Regards,
Abhishek Seth.
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