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4 Messages

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114 Points

Sun, Mar 22, 2020 8:17 PM

Bridge 2020: Error Opening .psdt files (Window 10)

I am unable to open .psdt files from Bridge 2020 (OS is latest Windows 10).


I have Bridge 10.0.3.138. In Preferences->File type associations I have:

Photoshop Document (.psd, .psb, .pdd, .pdp)....Adobe Photoshop 2020 21.1

Note the absence of .psdt

The double-click error message says that Windows cannot find the path/file referring to Photoshop CC 2018 which disappeared from my Computer a couple of years ago.

Not only do I not get a thumbnail for .psdt files but I cannot drag the icon from Bridge into the Photoshop workspace as I can with all other compatible files. I emphasize that all other file types work normally.

I can open .psdt files normally from Photoshop->Open (ie as untitled files) so the issue seems to be Bridge only. My guess is that if Bridge Preferences specified .psdt files, I could change the association there, but maybe the .psd setting should automatically be the same for .psdt. It's a pity as I use Bridge for my image browsing and find .psdt files very useful.


This may be a bug in Bridge or it may be some weird Windows 10 Registry corruption (no I don't want to go back to a previous restore point - too many changes since the last). Can someone suggest where in the Registry to check the settings?

Responses

2K Messages

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35K Points

10 months ago

I'm not having any problem opening PSDT files from Bridge any way I try. I'm on Mac, though, so that could be a difference. Have you tried deleting your preferences — of course after saving any custom presets first? It might be that something isn't working between versions and it's affecting this. Odd that it would only be this relatively obscure feature, though.

I've never had to set anything specific to open a PSDT.  Bridge seems to see it as any old PSD file. I do have to make sure file association is set to the right PS, and it might help if Windows also knew that you wanted to use 2020 for PSD files.

1K Messages

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17.1K Points

10 months ago

Works here, opens a new document in Photoshop. Windows 10 pro.

4 Messages

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114 Points

10 months ago

There is no doubt that the file association is set correctly in Windows and if I double click a .psdt file in Windows explorer it opens correctly in PS as a file with an untitled name. This is definitely Bridge specific. I have tried deleting and re-installing Bridge 2020 but exactly the same problem persists. I suspect it is something to do with Windows Registry and the way Bridge looks up file associations in it. Unfortunately I don't know my way around that wast folder.

2K Messages

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35K Points

I'm sorry nothing is getting it to work, though thank goodness you have a workaround, even if not as convenient. Now that the work week has started again, hopefully someone will be able to help you figure out where the problem lies.

4 Messages

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114 Points

Heck - I've fixed it! I ran a registry cleaner (CCleaner free version) which must have removed the redundant file associations and Bridge now allows me to double-click a .psdt file and open it in Photoshop. It was Windows 10 Registry corruption, not Bridge which was the villain. Many thanks Cristen for your interest.

2K Messages

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35K Points

Now that's good news! I love a happy ending.  :)