ton_sirisomphone's profile

1 Message

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100 Points

Thu, Jun 9, 2011 3:53 PM

Where do I redownload Adobe software I purchased via download?

My computer has crashed and my Photoshop CS5 extended has disappeared. I bought it via the internet download. Where can I redownload the program?

Responses

Official Solution

Adobe Administrator

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15.9K Messages

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295.3K Points

10 y ago

Sign into Adobe.com and choose My Account:



Then choose "View Order History" to download any products you purchased from Adobe:

Sr. Product Manager, Adobe Digital Imaging

1 Message

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62 Points

10 y ago

I purchased Photoshop CS5 in 2009 or 2010 and then downloaded the product. Since then my computer crashed and I need to purchase a new PC. Can you show me how to go about downloading Photoshop CS5 on my new PC? Michelle

URL http://FMMckillop.photoshop.com

This reply was created from a merged topic originally titled
downloading on to a another PC.

Adobe Administrator

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15.9K Messages

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295.3K Points

See the information above for details on how to download software you purchase as a download from Adobe.com

Sr. Product Manager, Adobe Digital Imaging

1 Message

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60 Points

But on mine it wont let me redownload it, it says it is alreay installed

3 Messages

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100 Points

7 y ago

Mr. Tranberry :

Your answer helped. Thanks, But, one more question....after finding my "Purchases", do I just click on PHOTOSHOP ELEMENTS 12 for the download ? I'm asking just in case of a System Crash.

Gary

2 Messages

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80 Points

6 y ago

This reply was created from a merged topic originally titled if i renew my apple mac can i re download my products from adobe, if so how?.