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6 Messages

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180 Points

Wed, Dec 31, 2014 4:22 PM

Closed

Revel won't allow video upload from Elements 13 Organizer

I cannot upload videos in Adobe Elements 13 organizer. When I select the Share to Private web album, it immediately pops-up an error saying the service only supports photos? How do I get the organizer to allow me to upload videos? I was getting ready to purchase the premium service but don't want to do that unless I can get this working.

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Responses

806 Messages

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14.7K Points

6 years ago

Hi Sam

Sorry for the delay. We (the Revel team) have asked the Elements team to review this and reply to you, since they own the upload mechanism to Revel.

167 Messages

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2.1K Points

6 years ago

Hi Sam,
Organizer provides two distinct ways to share to Revel.
1. Share->Private web album: If you want to share images promptly i.e. without downloading the media in Organizer. Also this option allows to share images only.
2. Share mobile album (by clicking on share adjacent to your mobile album): This is the option through which you can share a mobile album which contains both images as well as videos.

Detailed steps on #2 are mentioned under section 'How to share your mobile albums with other users?' section of my blog: http://psekb.blogspot.in/2014/12/mobi...

Please let me know if you face any issues.

~Surendra

3 Messages

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82 Points

6 years ago

3 Messages

 • 

82 Points

6 years ago

3 Messages

 • 

82 Points

6 years ago

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