keith_bodiford's profile

2 Messages

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250 Points

Fri, Nov 9, 2012 9:18 PM

17

Provide a discount (similar to Student & Teacher's) for active military

Why does Adobe not support Military Troops or Soldiers deployed to hostile environment? NO MILITARY DISCOUNT? Are you serious I called the customer service lines 4 times and the chat help line no one was able to offer a military discount... REALLY

Responses

Official Solution

Adobe Administrator

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15.9K Messages

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296.4K Points

9 y ago

Sorry. Currently we don't have a discount for military personnel (active or veterans). I think this is a great suggestion. I will bring this up with senior leadership to see if this is something we can offer in the future.

Sr. Product Manager, Adobe Digital Imaging

1 Message

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82 Points

I am a free lance photographer and a 2-time iraq war veteran. I love Lightroom, it's capabilities and the finished products i create. However, Understanding that Adobe leadership has decided not to offer a discount to military or veterans, I have chosen to not to download and utilize my free trial of Lightroom and will be using comparable open source software. I also understand your corporation makes hundreds of millions of dollars a year in revenue, so who are the greedy "Chiefs" and how can they afford discounted rates to students and teachers rather than those who have borne the battle and discovered a healthy outlet for depression and PTSD?
My photography and photo finishing work are my therapies and health outlets...it's a shame i have to seek software elsewhere...

7 Messages

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158 Points

While your at it, and asking, how about a discount for First Responders (Fire, Police, and EMS). I was on "the front lines" for thirty-four years and saved at least a half-dozen lives (the ones that I know about). That should be worth saving at least a few bucks since you're raking in the dough by offering the subscription-based software.

7 Messages

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158 Points

Jeffrey,
It's been six years. What has "senior leadership" had to say?
Wait, never mind, fourteen quarters of record profits speak for them. Greed doesn't lie.

2 Messages

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70 Points

Mr Jeffrey Tranberry Came here to say the same thing. 6 years since that official statement. What have leadership say about your suggestion?

2 Messages

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70 Points

Mr Jeffrey Tranberry Came here to say the same thing. 6 years since that official statement. What have leadership say about your suggestion?

2 Messages

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80 Points

9 y ago

I served in the peace corps. Do you think I should I get a discount too?

1 Message

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80 Points

9 y ago

I agree with Keith. Students and teachers get a discount, but not military or veterans...sad!

1 Message

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80 Points

I enjoy these products and it would be wonderful if Adobe would provide discounts to Military professionals and Veterans. Most Military/Veterans do perform outside of their jobs to help communities. I would gladly PROMOTE Adobe if they graciously offered this Discount to MILITARY AND VETERANS.

54 Messages

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2K Points

9 y ago

And that would be limited *of course* to the USA, because Adobe is a US-headquartered company?
If you are looking for people who do valuable underpaid work, I'd suggest nurses for a discount...

Honestly, students are recognized from everywhere in the world, and the logic is business-wise: hook them early to a software vendor, so they will stay loyal once they earn decent money for full versions.
Likewise with teachers, as they multi-spread the products.

But it is not for a commercial company to support citizens'/humanitarian work.
And don't go for any more international discrimination as Adobe does with their pricing model already.

2 Messages

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250 Points

9 y ago

@Cornelia, I didn't stipulate which military I was in or a Country I simply stated military discount. I would leave that part up to the Adobe exec's to decide who they offered it to, but yes in America it is common practice for business' and major coorporations to extend some form of discount or provide a product free to the US Military as a token of appreciation the American Servicemen and Servicewomen who make up about 1% or less than 1% of America's population and in an effort to display their appreciation for the service our Soldiers, Sailors, Airmen, Marines, and Coast Guard that they provide to their country. It is not expected or demanded I was just really caught off guard when I found out that Adobe didn't participate because as you pointed out they are based in the US, and I am sure there are at least a few former vets on the Exec side of the country. I was just surprised thats all.

1 Message

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122 Points

5 y ago

The military has recently started moving from an IBM Lotus Viewer Format to an Adobe PDF Format for many of their documents. Having the capability to work from home by having a Home Use Program (HUP) would greatly benefit all military members. Not only would it increase productivity within the military, it would drastically reduce stress by providing the capability to work from home. Military members work extremely long hours and having a free version of Acrobat Pro available would allow them to at least be with their families while working from home. This is going to become a bgger concern for all military members within the next year.

1 Message

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82 Points

5 y ago

A military discount is always appreciated, but never expected. Anything helps. Military discounts are a great way to show support for so many who give so much. Not entitled just appreciated. I think if would be wonderful to have a discounted adobe product to do this. Thanks for all your support.

1 Message

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80 Points

5 y ago

Why do seniors and military personnel have to pay full price for Adobe products, when they want to use them as a hobby or help those who allow Adobe to live free to develop a marketable skill? These groups pittance income is a drop in the bucket to the large agencies paying the same price.

Even ignoring the rational reason's above, it's a new revenue stream. I guess Silicone Valley companies don't worry about revenue.

1 Message

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60 Points

4 y ago

please offer a home use subsidy like Microsoft does with office for active duty/ or retired military.

1 Message

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80 Points

4 y ago

I'm attempting to create a document to assist other Military personnel with lessons I learned from a recent deployment to the Middle East.  The purpose was to make their deployments to the same location easier because I have all the PDF fillable documents that they need to submit to the cognizant authority in that location.  My document is 15 pages of information on Word and I'd like to add the PDF forms with descriptions to it as well.  In order to do that, I need a pay version of Adobe.  If I need this pay version to perform my duties, I'd hope there would be a means of receiving it free from my employer or at least at a discounted rate.  My employer ,US Navy, doesn't allow purchase for personal computers and my system administrator cannot get approval to purchase for our work computers.  Guess I'll have to find another way to help my fellow service members.

1 Message

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84 Points

3 y ago

any word on this?

2 Messages

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80 Points

3 y ago

Maybe Adobe is an "American " company, but their CEO has a bio here: https://www.adobe.com/about-adobe/leaders/shantanu-narayen.html
Considering that ICANN is increasingly being directed by for-profit entities world-wide, the assumption that because we are Americans we should be afforded more affordable options for personal freedom is more likely an upside-down perception not shared by more countries who also are customers.  I don't know if many companies will be offering discounts while smaller developers bleed themselves dry competing for the tiny portion of customers who insist on free.  Eventually, the U.S Patent Office will have stamped the locked seal of approval on a plethora of general "ideas" that will make it harder to develop new approaches without getting sued for Trolls' "patent" infringement.  If you are doing work or need it for therapy, think of it as a cost of doing business or getting healthy, or stay in school to get the education discount.  If a well-organized company wants to get paid for its product, then pay for what you need, or buy a product from a small developer, and hope ct line survives.  We cannot expect free things when so many work so hard to make a safe and functioning product, and have to keep abreast of OS and security changes.  Sorry, but nothing worthwhile will stay free, unless you are creating it yourself.

1 Message

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80 Points

2 y ago

So this post was initiated 6 years ago. I think the point now is not really about the discount but just a clear cut answer. When you reach out to someone at the company they provide you with the option of calling the sales department. When you talk to sales they send you to customer service, then customer service tries to send you back to Sales.

So lets just do this, Say NO, we do not offer a discount. Wasting my time or anyone else's time is just a waste of assets to include the people answering the phones and questions. 

Do I feel that a discount should be offered to Veterans of war? SURE DO. Not because they are entitled but because they wrote a blank check and put their rearends on the line for companies to make money of the very people that did not serve their country. Adobe can not nor will they fix hundreds of years of poor treatment toward veterans by making a discount available to Veterans but it would be a good start or option for those that served during war.

1 Message

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62 Points

2 y ago

I agree that it would be appropriate to offer a military discount for the same reasons stated by Alex K. Most every company that offers an educational discount typically offers a military discount as well and it's surprising that Adobe doesn't. Considering that the number of people who actually serve in the military these days gets less and less every passing year, perhaps it actually isn't so surprising. The vast majority of people simply don't understand, recognize, nor appreciate what military service means nor what it provides for them.

Back on topic, one site I found which seems to offer a small Adobe discount is here:

https://members.veteransadvantage.com/deals/home-office/adobe-offers-15-creative-cloud

I personally have not signed up for this site to validate it. Regardless of it's legitimacy, it's a far cry from the education discount offered by Adobe directly.

1 Message

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60 Points

problem w/ that site to receive most of the discounts you have to pay a monthly service fee (subscription)

2 Messages

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70 Points

2 y ago

Apple, Microsoft, Dell, most others offer these incentives might want to consider. Retired U.S. Army Combat Documentation used Adobe my Entire career.