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alex_2547183

6 Messages

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122 Points

Sun, Oct 21, 2018 12:54 PM

Premiere Elements 12: Organiser - How can I get rid of broken links/missing files? (Windows)

Hello.

When I hit the organiser drop down I see a lot of broken links (missing files) in the elements organiser, that is because they have been moved externally.

How can I get rid of these dead links and clean things up please?

I've actually researched and lots of posts says to click somewhere, somewhere I can't actually find. If anybody could show me a screenshot of howto that would be super helpful (but not essential).

Appreciated!!

Question

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Updated 

2 years ago

65

4

Responses

nidhi_bhushan

28 Messages

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332 Points

2 years ago

Hi Alex,

Thanks for posting your problem. The dead links in Organizer (and Premiere Elements) appear if the files have been removed/moved from their original location. Organizer saves the location for each file in its database and if there is any change in the location, it indicates the problem by showing those "dead link" symbols that you mentioned. You can choose File -> Reconnect -> All Missing Files so that application is able to locate each file. You can manually choose every missing file in the same window as well. Once all the files have been 'reconnected', you will no longer see those dead link symbols.
But, there is no such option to avoid seeing the dead links for the missing files. It is actually helping you to locate your catalog media (even if you misplaced/deleted it at any point). I hope this resolves your problem.

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michel_bretecher

Champion

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1.3K Messages

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20.2K Points

2 years ago

But, there is no such option to avoid seeing the dead links for the missing files.
Yes, you can batch delete all or some disconnected files from your catalog.
- First, find the missing (disconnected) files. Menu Find >> All missing files.
On the top of the resulting list of missing files, you have an icon (3 horizontal bars) to open a drop-down menu. You have the option, among others, to select all and another to delete all from catalog.
You can delete all in one click, or be more selective with the list.

- Beware that if you have thousands of files to delete in one batch, that will take a lot of time. Be patient.

11

alex_2547183

6 Messages

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122 Points

First, find the missing (disconnected) files. Menu Find >> All missing files.
But I can't even find the menu item using Premiere Elements 12.1 for Windows.
Can anybody show me a screenshot?

Much appreciated!

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2 years ago

0

nidhi_bhushan

28 Messages

 • 

332 Points

Hi Alex,

You will find this option under Organizer.

Organizer. 

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2 years ago

0

alex_2547183

6 Messages

 • 

122 Points

Please look at the the thread title Nidhi. You are using a completely different version and OS than I am using. Here is my screenshot I can't find it. Also I'll state again, I'm looking to delete the broken links ("get rid of"), and not "avoid seeing them" - please read the original post for the full detail. Appreciated.

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2 years ago

0

michel_bretecher

Champion

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1.3K Messages

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20.2K Points

Alex,
You are showing a screenshot of Premiere Elements.
Your original post clearly states the organizer.
Open the organizer, which is what Nidhi has shown. It does not matter if the OS is Mac or Win.

The links are stored in the catalog, which is managed by the organizer.

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2 years ago

0

alex_2547183

6 Messages

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122 Points

I did state organizer. The organiser is already open within Premiere elements, please see my screenshot again. It's where the dead links are. You will see above the dead links the title "elements organiser".

Many thanks.

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2 years ago

0

nidhi_bhushan

28 Messages

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332 Points

Alex, you will have to open Organizer application separately (outside of Premiere elements) and then choose Find >> All missing files option which has been discussed above. Once this is done, then you will not see the broken links inside premiere elements as well.
And just so it is clear, this needs to be done everytime you move/delete any item present in your catalog. This is why I stated above that you cant avoid seeing the broken links because Organizer keeps tracking each media in your catalog.

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2 years ago

0

michel_bretecher

Champion

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1.3K Messages

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20.2K Points

Alex,
The misunderstanding comes from the fact that you don't use the organizer, but Premiere Elements (or Photoshop Elements) do use a function of the organizer to manage (sort of...) albums. You have to open the organizer from the welcome screen.

There is no way for a video or photo editor to manage 'albums' without an organizing tool which records your albums (created from the photo bin). Those albums are kept in a catalog. The albums (also called collections) are just lists of files like 'playlists' for audio files. The catalogs don't contain any file, they only contain links to the real location of the files on your drive. That's why you can get 'disconnected' or 'missing' files if you move, delete or rename files outside of the organizer. The files are no longer where they were when they have been recorded in the albums of the catalog.

If you don't open and use the organizer, you are wasting your time. Forget about PE albums and manage your files differently, for instance by managing  a folders hierarchy. Many Premiere Elements users don't use the organizer, they create and save 'project's to keep all the assets of each project, each video or slideshow.

More about the organizer:
https://helpx.adobe.com/elements-organizer/user-guide.html
http://psekb.blogspot.com/2013/03/how-do-i-reconnect-missing-files-in.html







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2 years ago

0

alex_2547183

6 Messages

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122 Points

It was not actually stated that I should open a different app until now (bold lettering does not change that fact, sorry, I had elements organsiser open with Adobe Premiere elements).

Thanks for help, a separate app is what I was least expecting.

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2 years ago

0

alex_2547183

6 Messages

 • 

122 Points

Just a follow up... There is no way to start the elements organiser anywhere in Windows, no wonder I didn't know about it.

The workaround was to manually create a shortcut to:
"C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe"

Interesting to note it mentions Photoshop Elements but it does work for Premiere Elements... anyway...

I was then able to run the application, which then allowed me to follow the instructions to remove dead links/missing files. The thread is now resolved.

I appreciate everyones help.

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2 years ago

0

david_pinney

10 Messages

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188 Points

Michael, I can see that you are skilled. I wonder if you can guide me please? On PSE 2018, when I import jpg files that I originally received via WhatsApp, the files appear broken with no image showing, just a space with a zigzag line accross. I need to know please how I can solve this. I know that it can be done but I have forgotten how. Thanks, David

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2 years ago

0

michel_bretecher

Champion

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1.3K Messages

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20.2K Points

See my answer to your other post in the Elements user forum:
https://forums.adobe.com/thread/2589233

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2 years ago

steve_lehman

918 Messages

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11.3K Points

2 years ago

Good catch Michel.  As you know I am not a big catalog user but when I finally get into it, this info will come in handy.  <made note of it>   Thanks!  The reconnecting missing file links was a nice one too. 

Steve Lehman, mcse   


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steve_lehman

918 Messages

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11.3K Points

2 years ago

Alex,

I'm gonna give Michel more praise but hope it doesn't go to his head, when I say, Michel has convinced me in the past that he knows more about the Organizer than anyone I know besides Adobe employees.   And I do not.   



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