tim_van_leeuwen_6656215's profile

2 Messages

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82 Points

Tue, Jul 1, 2014 4:01 PM

Failed iOS update...now won't load Revel app on iPhone

Was prompted to update Revel by my iPhone. The update has stalled multiple times. I've even now deleted and tried to reinstall and get stuck at same error--can't update at this time. Really frustrating as I have vacation pictures I want to share. Am on a good wifi network and everything else is running fine. Help please.

This conversation has been merged. Please refer the main conversation:

Adobe Revel 2.3.2 is not installing on my Iphone 5s or on my Ipad 4rth gen. What can I do?

Responses

Adobe Administrator

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2.2K Messages

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40K Points

7 y ago

There is an issue that the Revel version 2.3.2 on iOS does not install. We have diagnosed the problem, filed a support issue with Apple, and are actively trying to get resolution from them. We hope to resolve it as quickly as possible. We sincerely apologize for the inconvenience this is causing you.

In the mean time, you can still access your photos on adoberevel.com from a browser and from our mac, win8, and android apps.

Pattie