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2 Messages

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570 Points

Sun, Oct 2, 2011 1:42 PM

Implemented

54

Elements: Support scalable user interface UI for high resolution monitors

Hi,

The fonts in Photoshop menus, toolbars and dialog boxes are too small for me, making the sotware almost unusable. I tried to find a way to enlarge them, but there seems to be no solution. Searches on Google confirmed this.

The time when people with CRTs were lowering the resolution to increase font size is over, really. Now we have LCDs with native resolution of almost 1080p, if not more, so there is truly a need to adjust font size. Windows 7 has a facility allowing to scale fonts of application, this works for many programs, but Photoshop and also Premiere seem to just override this and make a custom UI with tiny fonts.

Fortunately for me, I discovered this while trying the demo version. I will probably have to choose some other product for image and video editing.

Responses

7 Messages

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140 Points

5 years ago

Hi Bob. A compensatory upgrade would make perfect sense if the new version resolved the problem. There is no indication that is the case. I suggest we all google "best photo editing software" and make a change. ACDSee Pro looks good. I used Corel's products years ago and they continue to publish. And there are undoubtedly other choices. Elements is simply not an option for those of us with high resolution screens. "Time to move on" unless Adobe does something to fix this issue AND win us back.

8 Messages

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122 Points

I'm using Elements 11 to organise my 2,500 or so snaps and to edit some of them. I had Corel Photo Album which was perfectly adequate for my amateur needs. When Microsoft discontinued support for Windows XP I had to look for an alternative because Corel had no upgrade path. My migration to Elements 11 on a Windows 7 laptop was slow and tedious; I manually had to enter into Elements some 90 pages of information (captions, tags, notes etc.) from Photo Album. Moving on to other software for me is therefore, for the reason of font scaling, an option of last choice. Instead I hope that Adobe and Microsoft get their act together and resolve the issue before Microsoft withdraw Windows 7 support. The people I feel sorry for are the ones who are power users of Elements, professionals.

8 Messages

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122 Points

5 years ago

The Photoshop Elements reference guide dated 13 September 2015 on page 23 states in the section on what is new for PSE 13:
“Photoshop Elements 13 now has native support for high-resolution Mac display devices (Retina displays). Work on your pictures in the best possible clean and crisp resolution, with sharp and clear icons, thumbnails, and text in the user interface.”
I have downloaded a free trial version of PSE 14 to check it out and draw a line in the sand for exactly where we are in October 2015 with the issue of fonts being too small in the user interface of PSE on my Windows 10 Microsoft Surface Pro 3 (SP3). Also on SP3 I have my licenced copy of PSE11.
In order to accommodate other software, such as Microsoft Office 2010 and File Explorer, in the Windows 10 display settings on the SP3 I must have the size of text etc. set at 200%.
With the PSE 14.0 trial version downloaded 8 October 2015 I found the following.
PSE 14 organiser
On initial examination user interface text displays satisfactorily (“large”). Unlike the editor, there is no option to adjust the interface font size.
PSE 14 editor
User interface font size can be adjusted in Edit/Preferences/Display & Cursors ...
Amongst other settings, there is one for High Density Displays where the UI Scale Factor can be set to one of
(a) Automatic
(b) Small – 100%
(c) Large – 200%.
There is a note warning that some items may be cut off when using 200%.
When changing from, say, automatic to large, the change is not immediately reflected on the screen. For the change to take effect it is necessary to close and re-open the editor. On my Windows 10 Microsoft Surface Pro 3 settings “automatic” and “100%” appear identical.
When using the 200% setting I found the cut-off of some items irritating, e.g. the tool “colour” is partially off-screen at the bottom of the toolbox in expert mode. That bothers me because I may be looking for something that is there but off-screen and therefore not easily found. I emphasise that images are not off-screen because of this cut-off; where images are off-screen the panel can be scrolled.
I have therefore decided to use the automatic setting and put on my reading glasses for “the small print” which occurs in these areas on the screen:
• Menu bar (file, edit, image ...) within which drop-down options are easily read
• Mode selector (quick, guided, expert)
• Toolbox (select, enhance etc.)
• Tool options bar (or photo bin, depending on what you are doing)
• Taskbar (photo bin, tool options ... )
• Panel bar (layers ...).
The active image area in the centre of the screen is actually a little larger than on my Windows 7 PC with PSE 11 and a 15.6 inch screen. This is the part of the user interface that really matters. In my view Adobe have sized this absolutely right albeit at the expense of having to deploy “the small print” until they find a proper solution.
In conclusion, I can live with the current user interface font sizing until then.
P.S. Sorry. By mistake I also posted this to the similar topic concerning Photoshop CC.

2 Messages

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80 Points

5 years ago

This reply was created from a merged topic originally titled Icons and text too small.

I upgraded to a 4K monitor and all elements 11 icons and dialog boxes are very small. How can I enlarge them? I tried the option for HUGE, but it made no difference.

2 Messages

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70 Points

5 years ago

I have just bought a new Lenovo laptop with PSE 14 as part of the package. When I select Preferences --> Displays & Cursors, there is no section titled High Density Displays. So, I cannot try 200%. Does anybody know why my version of the software has deleted this control.

This is really annoying, especially after reading this long list of comments. I don't have much invested in PSE use, so I'm thinking to try a different product. Any suggestions?

2 Messages

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70 Points

5 years ago

Opps! Correction: I was sold PSE 13 by Lenovo.

Adobe Administrator

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15.5K Messages

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291.9K Points

Make sure you have all the updates installed. Choose Help>Updates... to install.

Sr. Product Manager, Adobe Digital Imaging

3 Messages

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82 Points

5 years ago

This reply was created from a merged topic originally titled menu bar font size.

I am appalled that Adobe seems not to have addressed the fact that the menu bar font size is minuscule in PS Elements one high resolution screens. I cannot even find out if this problem has been address in the most recent version of Elements. I didn't get a high resolution screen to set it at mid-range in order to be able to see the Elements menu bar. PLEASE....

7 Messages

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140 Points

Hi Kathryn,

Welcome to the nightmare of Adobe Elements and high resolution monitors - in my case a Surface Pro 3.  Adobe clearly doesn't care.  We have been asking for a scalable interface for a couple of years now, and if not scalable, at least more options than 100% or 200%, one of which is too small and the other too big.  During the life of version 13 we complained but to no avail.  Then Adobe released version 14.  Surely they would address it then!  Nope.  Same unusable interface.  So I moved on to another product.  Ultimately, it's our last resort with a nonresponsive company.  Adobe used to be a great company, all across their product line.  Not anymore.  Too bad.  Just move on to another product. 

15.1K Messages

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195.8K Points

Again, we enabled 200% UI scaling by working with Microsoft to solve issues in Windows. We are continuing to work with Microsoft to address additional issues in Windows to allow more flexible UI scaling. 

But the primary request was fulfilled with the 200% UI scaling option in Elements 13.1.

5 Messages

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134 Points

No, it wasn't. It was a patch, a temporary fix, years ago. I have used Adobe for a long time, I still like it for my home pc. But I would not buy it again, nor recommend it to anyone using a high res screen. You've had more then enough time to fix it the way it should work, not barely able to use it. Good day sir.

7 Messages

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140 Points

"Chris Cox, Sr. Computer Scientist" keeps saying the same thing.  Over and over and over.  What a joke.  Epic fail! 

15.1K Messages

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195.8K Points

Again, 200% UI scaling on Windows was already added as a feature in Elements 13.1. We are continuing to work with Microsoft to address additional issues in Windows to allow more flexible UI scaling. 

5 Messages

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134 Points

Give us an estimate when the problem will be fixed.... a month, a year, never........

5 Messages

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174 Points

5 years ago

This reply was created from a merged topic originally titled Elements 10 UI is too small in Windows 10 laptop with high res display.

I purchased Photoshop Elements 10 just before purchasing my new Laptop with Windows 10.  I was able to install PSE10, but it's the size of a postage stamp, which means it's too small on screen to use.  Is there a fix for this?

3 Messages

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124 Points

5 years ago

I have been dealing with this same problem for 2 years now. I spent alot of money on Elements 12 and a lot of money on my Lenovo. I cannot use photoshop with the excruciatingly tiny scale. I cannot afford to upgrade to elements 13 and Ive searched for a fix for years. Whats the problem Adobe? Do you need to hire better developers or what? Help your current customers, thats how brand loyalty works. Ill be copy/pasting this message everywhere I find relative. I demand to be seen/heard and until I get a solution that allows me to use my photoshop program, I will keep on posting. Disgraceful!

3 Messages

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124 Points

5 years ago

Photoshop Elements 12 menu text font size is too small. How to increase size of these UI fonts? I have been dealing with this same problem for 2 years now. I spent alot of money on Elements 12 and a lot of money on my Lenovo Yoga Pro 2 (running Wimdows 10). I cannot use photoshop with the excruciatingly tiny scale. I cannot afford to upgrade to elements 13 and Ive searched for a fix for years. Whats the problem Adobe? Do you need to hire better developers or what? Help your current customers, thats how brand loyalty works. Ill be copy/pasting this message everywhere I find relative. I demand to be seen/heard and until I get a solution that allows me to use my photoshop program, I will keep on posting. Disgraceful!

2 Messages

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70 Points

4 years ago

How about this:  It still isn't fixed on Photoshop Elements 15!

7 Messages

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140 Points

No surprise to me.  This had been going on for years as illustrated in this thread that goes back over five years.  Move on to a different product.  Adobe doesn't deserve our loyalty or money.  
Drumbeat . . . Chris Cox will now say, " We are continuing to work with Microsoft to address additional issues in Windows to allow more flexible UI scaling. "
What a joke!