john_lewin_enjafj77tuflx's profile

1 Message

 • 

80 Points

Tue, Mar 19, 2019 2:33 PM

Elements: error code 213.11

I recently ran a clean up program and since then have been unable to use Premiere Elements 12 or Photoshop Elements 11. Each time I try I receive error code 213.11. I have tried downloading the recovery software but this does not work. Also I have uninstalled and re-installed several times, but still no luck. Could anyone please advise, thank you

Responses

Adobe Administrator

 • 

15.9K Messages

 • 

296.4K Points

2 y ago

2 Messages

 • 

84 Points

2 y ago

This reply was created from a merged topic originally titled I have Adobe Photoshop Elements 9 and I have got an error 213:11 a license error.....

I have Adobe Photoshop Elements 9 and I have got an error 213:11 as a license error. My computer is from 2012 and Photoshop was preinstalled. i have looked at forum and tried what was suggested but I still can`t get it to work. Can you help.