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70 Points

Fri, Feb 22, 2019 8:18 PM

Creative Cloud Upload Failed and Premiere Pro CC Upload Failed


I've been trying to figure out how to upload my videos on Creative Cloud or send them to Premiere Pro CC while the application is open on my desktop but I've been getting several error messages throughout the process.


When I upload to CC it reads,

"Creative Cloud Upload Failed
Error in saving video! Please try again after some time"


When I upload to Premiere Pro CC it reads,

"Please try again in a few minutes
The media in your project is currently syncing to Creative Cloud so that you can open your project in Premiere Pro. Once the sync is complete, re-tap Edit in Premiere Pro."


Note, the error messages I've been receiving on both occasions have occurred several times for the past four days. Although, I have been able to upload them on YouTube without a problem.

Do you have any suggestions how to resolve these issues?



App version code:
OS version: 9
Manufacturer: Google
Model: Pixel 2 XL
Display: 1440x2712 (560)


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