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Adobe Photoshop Family

2 Messages

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80 Points

Sun, Jul 6, 2014 9:50 PM

Closed

Adobe Premiere Elements 12 & Revel movies issue.

Upgraded to Adobe Premiere & Photo Elements 12 and upgraded to Revel premium for unlimited storage. Called Photoshop support and this is what they recommended for movies to work in Revel. All my movies and photos show they have been sent to Revel. Albums exported to Revel do not contain their movies, Any ideas or solutions?

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158 Messages

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2.2K Points

6 years ago

Hi Tom,

How many movies have you marked for upload to Revel?
What is their approximate size?
Video upload could be time consuming and possibly the upload is still in progress.

Thanks
Andaleeb

2 Messages

 • 

80 Points

6 years ago

Andaleeb
On Adobe/Revel it states sync complete, currently there is 7412 photos 16GB on Revel. Don't see 211 movies 10.8GB from my catalog.
Revel app just loaded since it has been down and I noted under settings to automatically import videos which I set... we will see what happens.
Anything else?