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Photoshop: CS6 crashing and freezing

Serious problems with PS cs6 ME !
the program keep on getting stuck. screen is freezed every minute for 30 sec at least!

im working on macbook pro 4GB i5 - there were no problems in the cs5 version!

when opening a file with more then 5 layers it just shut down and forcing me to force quite every single time. (PS is up to date).

Please fix this awful bug! its impossible to work!
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  • Jeffrey Tranberry (Chief Customer Advocate) October 17, 2012 14:55
    Hi Michal,

    What you are describing is not normal behavior.

    I would try these basic trouble shooting steps to correct the problem:

    http://blogs.adobe.com/crawlspace/201...

    It may help if we can could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

    http://feedback.photoshop.com/photosh...
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  • this is the system info

    Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
    Operating System: Mac OS 10.8.0
    System architecture: Intel CPU Family:6, Model:37, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 2
    Logical processor count: 4
    Processor speed: 2400 MHz
    Built-in memory: 4096 MB
    Free memory: 2029 MB
    Memory available to Photoshop: 3333 MB
    Memory used by Photoshop: 70 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Basic
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Version: 2.1 NVIDIA-8.0.51
    OpenCL Unavailable
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: NVIDIA GeForce GT 330M OpenGL Engine
    Display: 1
    Main Display
    Display Depth:= 32
    Display Bounds:= top: 0, left: 0, bottom: 900, right: 1440
    Video Renderer ID: 16918034
    Video Card Memory: 233 MB
    Video Rect Texture Size: 8192
    Serial number:
    Application folder: Macintosh HD:Applications:Adobe Photoshop CS6:
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
    Startup, 297.3G, 224.4G free
    Required Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
    Primary Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Plug-ins:
    Additional Plug-ins folder: not set

    Installed components:

    adbeape.framework adbeape 3.3.8.19346 66.1025012
    AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
    adobe_caps.framework adobe_caps 6.0.29.0 1.276181
    AdobeACE.framework AdobeACE 2.19.18.20743 66.507768
    AdobeAGM.framework AdobeAGM 4.26.20.20743 66.507768
    AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
    AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
    AdobeBIB.framework AdobeBIB 1.2.02.20743 66.507768
    AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.507768
    AdobeCoolType.framework AdobeCoolType 5.10.33.20743 66.507768
    AdobeCrashReporter.framework AdobeCrashReporter 6.0.20120720
    AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
    AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
    AdobeLinguistic.framework 17206
    AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
    AdobeOwl.framework AdobeOwl 4.0.95 66.510504
    AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
    AdobePDFSettings.framework AdobePDFSettings 1.4
    AdobePIP.framework AdobePIP 6.0.0.1654
    AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
    AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
    AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
    AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
    AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
    ahclient.framework ahclient 1.7.0.56
    aif_core.framework AdobeAIF 3.0.00 62.490293
    aif_ocl.framework AdobeAIF 3.0.00 62.490293
    aif_ogl.framework AdobeAIF 3.0.00 62.490293
    AlignmentLib.framework xcode 1.0.0.1
    amtlib.framework amtlib 6.0.0.75
    boost_date_time.framework boost_date_time 6.0.0.0
    boost_signals.framework boost_signals 6.0.0.0
    boost_system.framework boost_system 6.0.0.0
    boost_threads.framework boost_threads 6.0.0.0
    Cg.framework NVIDIA Cg
    CIT.framework CIT 2.0.5.19287 145486
    data_flow.framework AdobeAIF 3.0.00 62.490293
    dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
    dvacore.framework dvacore 6.0.0.0
    dvamarshal.framework dvamarshal 6.0.0.0
    dvamediatypes.framework dvamediatypes 6.0.0.0
    dvaplayer.framework dvaplayer 6.0.0.0
    dvatransport.framework dvatransport 6.0.0.0
    dvaunittesting.framework dvaunittesting 6.0.0.0
    dynamiclink.framework dynamiclink 6.0.0.0
    FileInfo.framework FileInfo 66.145433 66.145433
    filter_graph.framework AdobeAIF 3.0.00 62.490293
    hydra_filters.framework AdobeAIF 3.0.00 62.490293
    ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
    ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
    image_compiler.framework AdobeAIF 3.0.00 62.490293
    image_flow.framework AdobeAIF 3.0.00 62.490293
    image_runtime.framework AdobeAIF 3.0.00 62.490293
    LogSession.framework LogSession 2.1.2.1652
    mediacoreif.framework mediacoreif 6.0.0.0
    PlugPlug.framework PlugPlug 3.0.0.383
    UpdaterNotifications.framework UpdaterNotifications 6.0.0.24 "6.0.0.24"
    wrservices.framework

    Required plug-ins:

    3D Studio 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
    Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
    ADM 3.10x16, Copyright © 1987-2008 Adobe Systems Inc. All rights reserved. - from the file “AdobeADM.bundle”
    Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Average 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”
    Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Camera Raw 7.0 (308), Copyright © 2012 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
    Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Cineon 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”
    Clouds 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
    Collada DAE 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
    Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Crop and Straighten Photos 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
    Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Dicom 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “dicom.plugin”
    Difference Clouds 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
    Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Eazel Acquire 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
    Embed Watermark NO VERSION - from the file “DigiSign.plugin”
    Enable Async I/O 13.0.1 20120808.r.519 2012/08/08:21:00:00 © 2004-2012 Adobe Systems Incorporated - from the file “Enable Async IO.plugin”
    Entropy 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    FastCore Routines 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”
    Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Flash 3D 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
    Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Google Earth 4 KMZ 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
    Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
    IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    JPEG 2000 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
    Kurtosis 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
    Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
    Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”
    Matlab Operation 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
    Maximum 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Mean 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Measurement Core 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
    Median 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Minimum 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    MMXCore Routines 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”
    Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Multiprocessor Support 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
    Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    NTSC Colors 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
    Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”
    OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    PCX 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”
    Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Photoshop 3D Engine 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
    Picture Package Filter 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
    Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Pixar 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”
    Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Portable Bit Map 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”
    Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Radiance 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”
    Range 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Read Watermark NO VERSION - from the file “DigiRead.plugin”
    Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”
    ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
    Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Skewness 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Solarize 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”
    Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Standard Deviation 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Summation 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    U3D 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
    Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
    Variance 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Wavefront|OBJ 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
    Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Wireless Bitmap 13.0.1 20120808.r.519 2012/08/08:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “WBMP.plugin”
    ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

    Optional and third party plug-ins: NONE

    Plug-ins that failed to load: NONE
    Flash:
    Mini Bridge
    Kuler
    Installed TWAIN devices: NONE
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  • Jeffrey Tranberry (Chief Customer Advocate) October 17, 2012 17:56
    Any reason why you haven't updated to 10.8.2?

    The only other thing that sticks out a little bit, is your video card is older and a little underpowered.

    I'd update to 10.8.2 first.

    Then I'd try the trouble-shooting steps here:

    http://blogs.adobe.com/crawlspace/201...

    Particularly restoring Preferences and disabling the Graphics Processor/OpenGL in Photoshop's preferences.
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  • i've done everything in the links above and nothing! keep getting stuck seconds after opening a file - not even a heavy file.

    please help! it impossible to do anything!
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  • i've tried to paste the last crash message and got this message from the web,
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  • David (Official Rep) October 31, 2012 17:42
    Howdy Michal,

    Just one idea -- you might have a bad font. When you launch, is your Type tool active? If so, that could be triggering the crash if there's a corrupt font in the cache. You can find instructions to check your fonts here: http://helpx.adobe.com/photoshop/kb/t...

    Your problem might be something totally different, but this could be a solution...

    Thanks,
    David
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  • I get an error after using the text tool! I've tried a link you suggested to a JavaScript to test the fonts and it said no error fonts but anyway here is the system info:

    Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
    Operating System: Windows NT
    Version: 6.2
    System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physical processor count: 4
    Processor speed: 3000 MHz
    Built-in memory: 8077 MB
    Free memory: 5821 MB
    Memory available to Photoshop: 7117 MB
    Memory used by Photoshop: 70 %
    Image tile size: 128K
    Image cache levels: 4
    Photoshop crashed on 07/03/2013 at 18:41:40 (GetImageViewResourceSharingGLContext)
    The GPU Sniffer crashed on 07/03/2013 at 18:42:07
    Display: 3
    Display Bounds:= top: 0, left: -1280, bottom: 1024, right: 0
    Display: 2
    Display Bounds:= top: 0, left: 1920, bottom: 1024, right: 3200
    Display: 1
    Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
    No video card detected
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Users\Seb\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
    C:\, 1.81T, 1.31T free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set

    Installed components:
    A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
    ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
    adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
    AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
    AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
    AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
    AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
    AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
    AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
    AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
    adobe_caps.dll Adobe CAPS 6,0,29,0
    AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
    ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
    aif_core.dll AIF 3.0 62.490293
    aif_ocl.dll AIF 3.0 62.490293
    aif_ogl.dll AIF 3.0 62.490293
    amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
    amtlib2.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
    ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
    AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
    AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
    Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
    BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
    boost_date_time.dll DVA Product 6.0.0
    boost_signals.dll DVA Product 6.0.0
    boost_system.dll DVA Product 6.0.0
    boost_threads.dll DVA Product 6.0.0
    cg.dll NVIDIA Cg Runtime 3.0.00007
    cgGL.dll NVIDIA Cg Runtime 3.0.00007
    CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
    CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
    data_flow.dll AIF 3.0 62.490293
    dvaaudiodevice.dll DVA Product 6.0.0
    dvacore.dll DVA Product 6.0.0
    dvamarshal.dll DVA Product 6.0.0
    dvamediatypes.dll DVA Product 6.0.0
    dvaplayer.dll DVA Product 6.0.0
    dvatransport.dll DVA Product 6.0.0
    dvaunittesting.dll DVA Product 6.0.0
    dynamiclink.dll DVA Product 6.0.0
    ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
    FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
    filter_graph.dll AIF 3.0 62.490293
    hydra_filters.dll AIF 3.0 62.490293
    icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
    icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
    image_compiler.dll AIF 3.0 62.490293
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    image_runtime.dll AIF 3.0 62.490293
    JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
    libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
    libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
    LogSession.dll LogSession 2.1.2.1640
    mediacoreif.dll DVA Product 6.0.0
    MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
    msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6910
    msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
    msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
    msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6910
    msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
    msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
    msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6910
    msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
    pdfsettings.dll Adobe PDFSettings 1.04
    Photoshop.dll Adobe Photoshop CS6 CS6
    Plugin.dll Adobe Photoshop CS6 CS6
    PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
    PSArt.dll Adobe Photoshop CS6 CS6
    PSViews.dll Adobe Photoshop CS6 CS6
    SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
    ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
    tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
    tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
    TfFontMgr.dll FontMgr 9.3.0.113
    TfKernel.dll Kernel 9.3.0.113
    TFKGEOM.dll Kernel Geom 9.3.0.113
    TFUGEOM.dll Adobe, UGeom© 9.3.0.113
    updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
    WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
    wu3d.dll U3D Writer 9.3.0.113

    Required plug-ins:

    3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Accented Edges 13.0
    Adaptive Wide Angle 13.0
    ADM 3.11x01
    Angled Strokes 13.0
    Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Bas Relief 13.0
    BMP 13.0
    Camera Raw 7.0
    Chalk & Charcoal 13.0
    Charcoal 13.0
    Chrome 13.0
    Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Color Halftone 13.0
    Colored Pencil 13.0
    CompuServe GIF 13.0
    Conté Crayon 13.0
    Craquelure 13.0
    Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Crop and Straighten Photos Filter 13.0
    Crosshatch 13.0
    Crystallize 13.0
    Cutout 13.0
    Dark Strokes 13.0
    De-Interlace 13.0
    Dicom 13.0
    Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Diffuse Glow 13.0
    Displace 13.0
    Dry Brush 13.0
    Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Embed Watermark 4.0
    Entropy 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Extrude 13.0
    FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Fibers 13.0
    Film Grain 13.0
    Filter Gallery 13.0
    Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Fresco 13.0
    Glass 13.0
    Glowing Edges 13.0
    Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Grain 13.0
    Graphic Pen 13.0
    Halftone Pattern 13.0
    HDRMergeUI 13.0
    IFF Format 13.0
    Ink Outlines 13.0
    JPEG 2000 13.0
    Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Lens Blur 13.0
    Lens Correction 13.0
    Lens Flare 13.0
    Liquify 13.0
    Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Mean 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Mezzotint 13.0
    Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Mosaic Tiles 13.0
    Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Neon Glow 13.0
    Note Paper 13.0
    NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Ocean Ripple 13.0
    Oil Paint 13.0
    OpenEXR 13.0
    Paint Daubs 13.0
    Palette Knife 13.0
    Patchwork 13.0
    Paths to Illustrator 13.0
    PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Photocopy 13.0
    Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Pinch 13.0
    Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Plaster 13.0
    Plastic Wrap 13.0
    PNG 13.0
    Pointillize 13.0
    Polar Coordinates 13.0
    Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Poster Edges 13.0
    Radial Blur 13.0
    Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Range 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Read Watermark 4.0
    Reticulation 13.0
    Ripple 13.0
    Rough Pastels 13.0
    Save for Web 13.0
    ScriptingSupport 13.0.1
    Shear 13.0
    Skewness 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Smart Blur 13.0
    Smudge Stick 13.0
    Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Spatter 13.0
    Spherize 13.0
    Sponge 13.0
    Sprayed Strokes 13.0
    Stained Glass 13.0
    Stamp 13.0
    Standard Deviation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Sumi-e 13.0
    Summation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Targa 13.0
    Texturizer 13.0
    Tiles 13.0
    Torn Edges 13.0
    Twirl 13.0
    U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Underpainting 13.0
    Vanishing Point 13.0
    Variance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Water Paper 13.0
    Watercolor 13.0
    Wave 13.0
    Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    Wind 13.0
    Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
    ZigZag 13.0

    Optional and third party plug-ins: NONE

    Plug-ins that failed to load: NONE
    Flash:
    Mini Bridge
    Kuler
    Installed TWAIN devices: NONE
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