I’m frustrated

Photoshop: No image preview on Open dialog box in CS6

The preview window in the "Open" dialog box on Windows is gone in Photoshop. So if I click on a PSD file (once) to preview it, there isn't one. I have to completely open the file or go digging for it in Bridge. This is a very fundamental feature that needs to return, especially for those of us that have hundreds of files to dig through. PLEASE fix this.
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  • This reply was removed on 2012-12-10.
    see the change log
  • I’m anxious
    First, I beg your pardon form my bad english...
    With PS CS5, when I wanted to open a PSD file, I had a view of it in the dialog box. Is it possible again with PS CS6 ?

    This reply was created from a merged topic originally titled
    PS CS6 and PSD files : impossible to have a view before open it !.
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  • I’m frustrated
    I cannot find anything!
    Mini Bridge doesn't work.



    After 20min CS6 still try to open a preview :(
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  • I’m sad
    If you're going to try to use mini bridge, you may as well use the full bloated thing. Mini won't open without Bridge in the background. Really really bad product...
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  • I’m frustrated
    This is pretty crazy that we cant get a simple image preview from WITHIN THE PROGRAM!
    The only workaround I can think of is to manually print out each image after saving and then labeling them, collating, and combining the printed pages together into some kind of alphabetized index in a binder. We are living in the stone age adobe!!
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  • I’m frustrated
    2
    So microsoft claims they have no idea what adobe (aka chris) is talking about. Could you point us to official MS documentation of this change so we can have it in our back pocket when we talk to them?
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  • I’m frustrated
    Please bring back the Thumbnail Preview in the 'Open file' dialog. It's difficult to find correct file to open since PSD files do not display thumbnails in Windows

    This reply was created from a merged topic originally titled
    PS CS6 open dialog thumbnail.
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  • I’m relieved
    1
    So I thought I would give an update for you guys that are on the subscription service with Adobe (Creative Cloud). Fortunately, they have somewhat fixed this problem in Photoshop CC. While it's not the traditional old preview at the bottom like before, they have now integrated the FULL Windows Explorer menus and options into the Open window (in ALL Adobe programs, I might add). That means a few things that are actually quite nice: For one, that incorporates the Show/hide Preview Pane on the top right hand side of the window. What that means is you can now toggle that "on" and browse in list view, clicking on files and previewing them in THAT area now. Now the one thing I've noticed is that PSD files do not preview by default, however, interestingly enough, you can preview AI and EPS files, even in Photoshop. So you will still have to go download a third party option to view PSDs. I'm using Sagethumbs and it seems to fulfill that need (worry not...it's a free program). But at least, once you get that third party viewer on there, you can now view files in LIST VIEW and preview them before opening. So I believe I can at last say.....IT IS FIXED. It will take a little while to get used to the preview pane on the right hand side, but I can deal with that.

    Having the full windows explorer open menu also means that you get the following when opening files (that we didn't have before):
    1) Search function on the top right.
    2) The file browsers on the left side that includes your Libraries, Favorites, etc.
    3) The ability to turn on the Details pane at the bottom of the window that shows things like the artwork dimension, file size, date created, etc....all without having to browse in Details view to get all that information, but rather by just clicking once on the file you want to preview and getting those details below.

    So, I think what happened was in the transition from the standard menu with previews that we'd been accustomed to in CS 5.5 and below, to the new version that fully incorporates the Windows OS menus into it, we were given Photoshop CS6...which was a clunky pacifier until Adobe CC got here with the polished version.

    So I can honestly say that with the full Windows Explorer menu incorporated into the Adobe open/save dialog boxes, they've made a huge leap forward for Windows systems and honestly can't believe it took them this long to do it. Now I can tell anyone I know that has CS 5.5 or below that is considering moving to CS6 to skip it and go straight to Adobe CC (assuming they want to move to the subscription service). I could go on and on about the other things I've found in other programs that I'm so glad they fixed that ticked me off to no end in CS6, but I'll save that for the other forums where I've fumed at Adobe for the turd that CS6 was.
    • Chris Cox (Sr. Computer Scientist) June 20, 2013 17:11
      Sorry, we had to drop XP support before we could adopt the new dialogs -- and it was far from an easy task to integrate the new dialogs.
    • There is a huge gaping hole in the windows default dialog box for a program like photoshop: Windows has never, and as far as I know will never have previews for PSD files. If they ever plan on it, they aren't implementing it in Windows 7 or currently in 8, which means we all have three terrible and inconvenient options:

      1: buy third party thumbnail garbage that creates extra files on the computer, slows down the computer, and is not really accountable in the way Windows and Adobe are when it comes to quality management and security.
      2: download free third party thumbnail garbage. same problems.
      3: use Bridge, which even on my i5 with 16 GB of RAM and SSD is the slowest file browser I've used since the mid to late 90s.

      All of these are a huge leap backwards, IMO, when it comes to attempting to open a program's default filetype.
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  • Adobe apparently waited till they brought out the Creative Cloud, to somewhat fix the Preview issue.

    So those of us, while having CS6 (perpetual license) and not desiring to join the now rental of adobe cloud still do not have a fix for the problem.

    I run cs5 and cs6 along with LightRoom, and I did not have a problem with updating to the latest versions when available, but I refuse to be held hostage to "perpetual rental agreement". I will work with what I have and no longer recommend Adobe o friends or relatives.

    There are other companies that will eventually fill the void for hobbyists and photographers.
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  • 1
    Do you think CS6 will EVER fix this... ??? I don't want to HAVE to subscribe to CC just for this reason alone....

    PLEASE !!! find a way for us CS6 users.... I beg you!!

    Having the preview mode, made my designing life sooooo much easier, now I have to open all the psd's to find what I am looking for!! CRAZY!
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  • 1
    Subscribing to CC won't fix it. You'll have to pay for a 3rd party thumbnail generator, which isn't the same as the preview as you have to use huge thumbnails in order to see what's what. Bridge is an option, albeit a memory hog that is crash prone. No one from Adobe has been able to point us to the appropriate folks as Microsoft who are supposedly the reason for this change.
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  • I was running CS6 and CC. Due to a hard drive crash, CS6 was no longer available from my installer - now just running CC apps. I went ahead and purchase Mystic Thumbs which seems to do a reasonable job. All of the thumbnail generators create files on your system, although you can generally change the settings for them to do this on the fly. The downside to this is overhead and speed. You'll find yourself waiting on thumbs to generate. I'm on Windows 7 (and 8) and don't encounter much in the way of trouble. I'm just frankly annoyed that I had to buy another app, and a system-wide one at that.
    • annoyed is a good word for it.... ugh

      the "sagethumbs" is a free download, just wondering if it is worth the headaches it may bring...

      and yes, slowing things down is a concern.

      Anyone out there download "sagethumbs"?
    • I'm using Sagethumbs. I've liked it pretty well. There is quite a bit of customization you can do with it. The first thing I did when I installed Sagethumbs was to change the default setting where it showed mini-previews of every PSD, EPS, etc as the thumbnail/list view, which I hated, cause it was so miniscule it was pretty much useless. I have so many different file formats of each file, it helps me more in list view to have icons for the file format, like a blue PSD icon for Photoshop files. Then when I click on the file once, I see the preview. Now, in CS6, in list view, you're pretty much screwed and won't be able to see that preview because Photoshop is still using Adobe's dialog box in CS6. If you make the move to CC and have Sagethumbs, you basically get the preview pane back, but more in the traditional Windows Explorer type way because they are using the Windows dialog box instead of Adobe's. If you just need a way to view the previews of those files (like I did) in CC, I would go with Sagethumbs. Easy enough to install, free, and not very intrusive.

      Once again though, if you're using CS6, Adobe has made very VERY clear throughout this thread that they aren't going to do anything about the previews being unavailable and would rather just fix it in the new version and make people buy it. I've been on the subscription service through CS6 and on into CC, so it doesn't really affect me much moving to the new version and getting the features I needed, but I know it sucks for those people that bought the full version of CS6 and HAVE to move to the new subscription service to get those features that should have been fixed in CS6. But that's a discussion for another thread (for which there are many of those).
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  • That's one of the reasons I never uninstalled CS5, I keep both CS5 and CS6 on my PCs.
    Also, some of my older plugins and actions don't work, on CS6.

    Also , guess I will be on CS6 perpetual license for as long, long time as it will work, since I have absolutely no intent to join the "Cloud".
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  • Yes... I never un-installed my previous either.. but what a pain, and time consuming.

    Just can't believe they would leave out such an important tool... perhaps it was to motivate people to join "cloud" ????

    but then... I am reading it is a OS issue????
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  • Like the image below, wouldn't the preview window being in Illustrator CS6 be evidence that the "forced limitation" by the OS manufacturer be untrue?

    • view 7 more comments
    • I'd just like to re-open this part of the conversation...I really need to know where to find these new OS requirements. Of course I have not read all of their developer documentation, I am not a software developer. If someone at Adobe could please point us to some relevant documentation that I can then bring into specific feedback with Microsoft, I think it's much more likely we can get the issue addressed and get this important feature back. Further, if everyone on this thread can then contact Microsoft, even just through their feedback tool, I think we can get some sort of answer.

      Please, Adobe, take this issue seriously. Flying blind is not ok. I lose a lot of time every day opening numerous PSDs trying to find the needle in the haystack that is the office Shared Drive. Even with meticulous naming and file management, there are still dozens of versions of many projects, and it's not always possible to tell which is the one I'm looking for without a preview of some kind. Third party software is an unacceptable compromise for such a basic feature. I'm paying monthly for a program, at the very bare minimum this feature should be available, especially since it is available in the rest of the suite of applications. I am willing to operate under the assumption that Microsoft and Apple really are to blame for restricting your programming capabilities (even if I still don't totally buy it), but I really need you, Adobe, to work with me here and help me help you by giving me something to take to the vendor.

      Thank you,
      Anna
    • Bravo Anna!
      I hope you get some useful feedback on this reply...
      I think you speak for all of us here... well said!
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  • Adobe knew about this for quite some time, and this thread has been running for a few months now.
    1. Adobe knew the problem existed, and knew that it would be fixed in the "CC" Adobe's rental software. But they chose to ignore the problem. They pushed CS6 and a lot of us bought into it, and purchased a not quite fully functional piece of software, and blame the vendors Apple and Microsoft.

    2. Since (personally) I feel somewhat betrayed by Adobe, I will maintain my current CS6 and CS5 perpetual licenses and say it will be a cold day when I rent software from any company. If software and content is maintained in the cloud, I will not hold my breath that it will be maintained as securely as it should be. Thirty plus years in Data Centers and Network centers does not give me the warm fuzzies to let someone else protect my data.

    3. Somewhere down the line, I am sure that Adobe will also move LightRoom to a rental venue, it's only logical, so they can reap more profit.

    4. The blame will go on, Adobe will blame vendors, vendors will blame Adobe and we the customer will get screwed.

    5. None of the aforementioned software giants will point a finger at a specific group that caused this whole mess with the CS6 image preview.

    I started with CS3, upgraded to CS4 then CS5 and lastly CS6, but if Adobe thinks that I will take a introductory single App for $9.99 ($120) annual fee, only to go up to
    maybe $19.99 the following year, followed by $29.99 the next year, someone somewhere in the Adobe food chain is smoking some mighty weird stuff.

    Have a safe weekend, and good night!
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  • Cris Cox,

    Are you the only person at Adobe handling this customer service issue? Adobe has not even set up a PR team to handle the complaints?

    The first step would have been to announce that the upgrade would have the preview issue and not letting customers discover it on their own.

    Who's in charge of this debacle?
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  • I’m frustrated
    I’m with you on this. Photoshop people please fix this. I really need this tool. I’m an architectural designer and use Photoshop to do renderings. I make a bunch of different versions to show the client before we even start making construction drawings.
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  • What I don't get is why Open and Save for Web use entirely different dialog boxes. I would think Windows would have the same handling requirements for both uses of the File Explorer. If you can work around it for saving and still use the old box, why not for Opening?
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  • I’m Sad, Frustrated, mad
    1
    Just downloaded CS 6 the other day and.....no thumbnails in Open dialogue box????? What? I know I'm late to the party, but I still have CS 5, and won't uninstall that now. And these will be my last Photoshop products. No CC for me. I've used Photoshop for over 15 years but leaving out something so important is just about it for me. Makes no sense and can't believe it would have presented Adobe with some great hassle to include something so basic and useful. What's happening, Adobe? Don't care about us any more? Getting greedy with CC? So disappointing.
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  • 1
    This reply was created from a merged topic originally titled
    Photoshop: miss preview in open dialog.


    As a PS user since PS4 I am generally a pretty supportive fan. But the elimination of the Open>(image preview) in CS6 is a very poor move on Adobe's part. I've read about the MS decision to eliminate some code, etc. but using that as an excuse to eliminate a very useful function seems an appalling cop-out. Adobe has all the brains needed to incorporate that feature privately but has very much let its customers down on this one. Please supply us with a patch.
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  • If any of you can dig up a piece of software called MysticThumbs, you'll be able to eliminate this problem with all Adobe products in its entirety. Specifically, look for version 1.98 or the file MysticThumbs198_x64.msi. Why this version? It's the last free and complete version of this previewing software. It shows previews for Adobe files both within windows explorer and Adobe products. It just works and doesn't interfere with the user. You won't even notice it exists on your machine. And here I am talking about a piece of software that some amateur programming junkie was able to implement years ago! Adobe can't get a preview working? What a load of crap. Of course they could get it working. There is a ton of software on the market that has implemented similar preview functions. I very much doubt it's even a major programming hurdle. This is simply one of those things that happens when super companies have too many cooks in the kitchen. No single employee could even give a straight or legitimate answer on the subject because they honestly don't know the answer as individuals.
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  • Still pretty frustrated and incensed by this. I really doubt there isn't a single (non-third-party, because I've tried the third party solutions and they are woefully inadequate) workaround for this pretty huge hole in one the most basic functions of this program.
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  • I’m frustrated
    This is ridiculous. It's like people who are trying to sell literature are saying we don't know what English is. What good are the "new" features when you can't even properly maintain the basic things we need everyday unlike the "New" stuff that's seldom ever used. And bridge is an utter piece of trash for the record. I've never seen a software so useless before, it's an eyesore. Thoroughly disappointed and rolling back to CS5 which will be the last Photoshop version I ever use.
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  • This reply was removed on 2014-01-22.
    see the change log
  • 1
    Parul, I agree with you. I use Mystic Thumbs which slows down my system, but it's not nearly as slow as Bridge which is simply horrible. I understand that Microsoft and Apple are supposedly where the problem started, although no one has ever been able to provide contacts, much less a department, at either company where we can write.

    It is curious to me, though, that a 3rd party (i.e., Mystic Thumbs) can provide a means of previewing images in an Open dialog, albeit clumsily, and Adobe can do essentially the same thing...
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  • I’m frustrated
    Adobe, please be a good boy and bring it back.
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  • 1
    Hi Everyone,
    I'm so glad I found this discussion though some of it is rather old.
    I recently downloaded the trial version of CS6 with a view to signing up to CC. I thought I had missed something in Preferences meaning I could not view PSD files prior to opening them. To discover such a jaw-dropping oversight on Adobe's part beggars belief.
    Therefore I will not be signing up for CC and instead see if I can lay my hands on a copy of CS5. Any ideas on where I could get one please?
    Regards,
    Jonty
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  • I’m frustrated
    This reply was created from a merged topic originally titled
    Photoshop CC: How do I see file miniatures in stead of pictograms?.


    In Photoshop cs6 it was possible te switch from file pictograms to miniatures (thumbnails).

    In Photoshop CC (in windows 8.1) this doesn't seem to work.
    How do I get the pictures/miniatures back?
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  • I’m frustrated
    I've been searching for a solution to this issue for months but instead of a solution I can only find more frustrated CS6 users. My co-workers are frustrated. I see in the header of this forum that this problem has been labeled as "Not a problem", and I completely disagree. To me, it should be a problem when helpful functionality that is part of the work process for a majority of users is removed. A person that appears to be an Adobe developer quotes the OS developers as saying that Adobe won't be able to display thumbnail images anymore. I am a developer and I find it difficult to believe that a work-around isn't possible. If Photoshop can no longer display a thumbnail for its own native format in the "Open" dialog box, then provide a link in the "Open" dialog to a smaller, dedicated application that will open the thumbnail; or, add a right-click menu option that opens the thumbnail for a PSD; or provide a link to a streamlined version of Bridge; or at least allow thumbnail integration into Windows' own thumbnail view so (at the very least) we can use Windows to see the thumbnail. In a folder full of PSDs, where names are cryptic or I'm seeking a version before a change was made, viewing thumbnails is crucial to speedily locating and opening the correct file.
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  • I’m frustrated
    When Chris Cox, the Sr. computer Scientist, replied from Adobe with

    "When 2 OS vendors say that you won't be able to do that anymore, we have to listen. It's not an excuse, it's us preparing for future OS releases."

    I wondered why Adobe needed to jump at it right away. Windows 7 still has the preview capabilities and that is the current platform and was in the works when CS6 was being formulated. Probably the latest Apple OS works with previews still, too. We all know that time will march on and things will change but Adobe's hands are no where near "tied" in this matter. It is now a couple of years later and things would have worked for CS6 and CC all this time. Why change until you need to for something way down the road? At that point Adobe could pass the blame straight on to the OS makers but currently it is deservedly taking all the flak for an unnecessary move. And...it should know and write a way around it with all that brain power
    • view 3 more comments
    • Chris Cox (Sr. Computer Scientist) March 13, 2014 16:13
      Please try to understand that dIfferent product teams have different schedules for dealing with OS compatibility changes (especially when some of them are still quite busy dealing with the last large set of OS compatibility issues). And yes, the same customer visible "feature" may require vastly different code and support on one product versus another. For instance, Illustrator reads 4 file formats while Photoshop reads over 70.

      This was a good decision, made by people who had all the facts in hand. Without all the facts, I can see how it might seem confusing -- and though I have tried to explain the concerns that lead to this decision, you keep dismissing them out of hand. So, at this point I doubt that any additional explanation is going to help you understand or accept our decision.
    • The first paragraph of your reply makes good points in response to my legitimate questions. Your reply presents facts that help me gain a greater picture of the complexity involved. I also agree that I don't have all the facts, which is why I came here seeking answers. I was presenting the facts as I understood them in order to pose questions. However, you lost me at the end of your second paragraph. I did not dismiss your explanations "out of hand", which is a phrase that implies lack of thought. My questions about your explanations were valid and based on rational thought and empirical observations comparing Photoshop and Illustrator. I feel I should let you know that your expression of doubt at my ability or willingness to understand is insulting. My questions and observations were valid. My frustration is valid. I am not playing dumb or attempting to start an argument. I am not engaging in a flame war. I came to this support forum looking for answers and to express frustration, which is why I asked that you not take my reply personally. It is important for you to remember that I am a paying customer with legitimate frustrations about changes made in the software that I use for business. I came here seeking answers, and I suppose I have them. I appreciate your additional explanation and will continue to search for a work-around.
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  • 1
    I understand that Adobe have followed what the OS vendors are outlining and take my hat off to Adobe to get fixes in early for future OS releases. It makes sense for any business/software to make sure they can do this when they can. Future proofing is a key in developing any software.

    However, my hat goes straight back on and down to my neck line with regard to not providing a suitable solution to overcome the dependencies of an OS.

    I appreciate and understand all the facts are there and have been outlined several ways and many times regarding this issue. It is clear that the one fact Adobe failed to take on board was that of the product user relying on the preview function in the product.

    It wasn't a good decision for the user despite the software facts and managerial 'good' decisions on the matter.

    All we are asking for and want is a commitment from Adobe that they are going to add a file preview option back into what should be the best graphics tool on the market.

    Considering it is software it is 100% possible to add a bespoke viewer to the program. I'm not saying its easy and I'm not saying it will be quick, I just know it can be done.

    Please take on board the most important fact that users require this functionality. we actually require it as part of our workflow.

    I am sure we will continue to moan and groan for eternity until it is put back.

    We require preview :)
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  • 2
    When I think of all the hundreds and hundreds of dollars I've spent since my first Photoshop version on Windows 2.5, back in the 90s if not late 80s, it burns me mightily to not get a simple dialog preview of PSD and CR2 files. I have tens of thousands of images that of course I will never bother to name. I often need to search for a specific CR2 file and when Photoshop itself won't show me a preview, even though Lightroom does, guess how ripped off I feel to have bought CS6?
    Adobe may have lots of rationale for dropping this ball, but it's a public relations disaster. Shame on the company, if Mystic Thumbs can figure it out for free, you can't for all the profits you've made?
    Once again, corporate mindset pushes the needs of the many another rung down the ladder of the company's Need of the One, bottom line, self-serving expedience.
    If it wasn't for Lightroom, which is a super image workflow program, I'd go on my own little personal Facebook vendetta against such a robotic, self-aggrandizing response here and elsewhere that fails to satisfactorily address the legitimate complaints of a lot of very unhappy people.
    BTW, I am installing Mystic Thumbs now. Even if it slows my system down, it'll be a heck of a lot faster and better than opening up a few CR files in CS6 to see which images I might want...or have to go to the Import dialogue in LR to find.
    Just an inexcusable lack of political will on Adobe's part. I'll think thrice before I ever buy another product from Adobe, you can count on that.
    • view 4 more comments
    • I totally agree, James. I still can't figure out why they couldn't have offered some similar plugin or something.
    • I agree with the above statements. If a third party can provide a preview so easily, then why not Adobe. Doesn't make sense. Guess we will have to put our money elsewhere with add-ons. I have CS6 but went back to CS5. Does the job for me. Don't need to upgrade.
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  • I’m frustrated
    Thanks to all who discussed this important topic. I'm just about to go from PS CS2 (PS version 9.02) to PS CS6 and thought that surely the problem of "no psd viewing" would have been fixed. What a disappointment. Guess it'll be Mystic Thumbs for me. Also, I don't believe for a moment that Adobe could not fix this problem if they wanted to do it. (Yes, it's a double negative, but it will have to do.) It may be more difficult than I think, with my limited knowledge, but it's essential for the photographic and graphics communities which are Adobe's best customers. It's a good guess that the company is now so well off that they no longer care about what their customers want.
    • Chris Cox (Sr. Computer Scientist) April 05, 2014 04:54
      Please read the existing posts and responses. We care about what customers want, but are limited by what we can do in the OS, or will be able to do in the OS.
    • Thanks Chris Cox for you're continued patience with the basic total outrage felt by many users.
      At this point I feel like this is more a political problem between 2 companies and I feel like Adobe should just bring the PSD thumbs back and stand it's ground against OS vendors. Why?
      Because the Microsoft doesn't actually know what it's doing at the moment, is scrambling backwards to create something that is less like Windows 8 and I'd be really surprised if they actually follow their initial plans and probably will leave Adobe to look foolish following commandments from a distant future that is never realized.
      Im basing this on rumor, speculation and a few people I know who work in Windows 9 Dev team, so the need to do away with Thumbnails may in the future be realized - but again, why gimp the program proactively?
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  • this has also been driving me crazy, I ended up here after searching "what happened to image preview photoshop cc". seems the only option we are left with is to open and close every single file we that we want to know what they look like which is a tremendous waste of time, and RAM!
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  • btw, i work for an agency who i doubt would be keen on paying $ for every seat to have mystic thumbs.. this is just ridiculous Adobe!
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  • I’m tired of this.
    Time to move on folks. I found an online visual icon creator months ago. Adobe for whatever reason doesn't feel it should supply this important part of an imaging program, alright. I don't like it either but there's an old saying: why beat a dead horse?
    And their are solutions out there, as have been documented ad nauseum in this thread.
    So let's all lower our blood pressure, quit attacking employees of Adobe who aren't able or willing to effect change, and just make your decisions down the road based on how important or simply annoying that is to you.
    Spending so much time, taking everything personally, and making threats to someone is just self-indulgent and self-important, as the deleted poster I hope realizes by now.
    Life is short: save it for the conflicts that really matter.
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  • I’m frustrated
    This reply was created from a merged topic originally titled Missing thumbnails.

    When I go to open files the thumbnail facility has disappeared leaving only icons, lists etc., where have they gone
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  • You will see that this thread has a long list of discontent with Adobe's handling of the situation. We are now years into W7 and W8 with no problem regarding the viewing of thumbnails except from Adobe.

    There is a partial solution for you if you shoot jpegs alongside your Raw files. The jpegs will show up as icons and you can use the "large icons" selection to at least see jpegs. Otherwise, Grrrrrr! we are all really angry at Adobe's recalcitrant position.
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  • I’m frustrated
    I've been using Bridge, and have kept CS 5 along with CS 6. Still miss those thumbnails. Still irritating, despite all of the tech info that has been given by Adobe on the reasons for the omission. The reasons may make sense, or not, but doesn't make the extra effort any less bothersome.
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  • 1
    This reply was created from a merged topic originally titled a windows plugin for psd files.

    Hey adobe. How about making a plugin for windows explorer that lets us see the actual image in explorer instead of a psd icon.
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  • I’m furious
    If some random dude on the internet could make a codec to allow us to have psd thumbnails, I think the entire development team at Adobe shouldn't have much trouble packaging a similar solution into CC. This is really political nonsense. Fix this problem. It's keeping a LOT of professionals from upgrading to your cloud service, and I would be surprised if it didn't cause those that kept their old versions just in case to abandon the new adobe for the old.
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