I’m extremely frustrated

Elements: Lots of problems with Elements 12

To add to my previous list of bugs (This elements 12 is almost unusable)
1. Cannot always drag files into the screen to edit, particularly if RAW files
2. Edited RAW files will not open always in main screen if in 16-bit palette format.
3. Can only print a single image and then must completely close and restart elements 12 to regain a print function.
4. Does not always see printer, even when restarted.
I also note the loss of some 16-biyt functionality that I had on photoshop 10. Where did it go and how do I get it back?
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