I’ve installed Lightroom 4 64 and tried to edit the *.mov video file and export it to the *.mp4 using Lightroom.
The export process stops at 99% with the following error:
“amecommand.exe” has stopped working.
Problem event name: BEX
Application timestamp: 4f2b810c
Module name: mc_mux_mp4.dll
Module version: 22.214.171.124417
Module timestamp: 4f2a63a5
Exception Offset: 00060bc8
Exception code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.48
additional information 1: 2000
additional information 2: 200032a8aad10f452ad6d856ebb7496e
additional information 3: 704c
additional information 4: 704c32e229641e5747e0a8680f60ab53
There are 2 files age left in the export folder: *.aac (containing audio from the movie) and *.m4v which I can’t view with any player during internal structure failure.
How can I solve this problem?
Help get this topic noticed by sharing it on Twitter, Facebook, or email.
EMPLOYEE0What is the name of the directory you are trying to export to?
There is a known issue in LR4.0 with exporting to a folder where there are multi-byte characters in the name.
As a workaround- try an export folder destination with no multi-byte characters.
We are working on a fix for this issue.