Since Installing Mavericks on my mac pro, the keyboard shortcuts, such as zooming in/out, undo etc, intermittently do not respond.
I have to click on another tool in the tool bar to get the keyboard to respond again.
The problem returns intermittently and seemingly not as a result of the Auto Save function.
My mac pro 15" has 8gb of ram which is more than enough for the type of work I do.I am an illustrator who primarily works around the brush tool.
Have tried disabling Graphics Processor and restarting, but this does not resolve the issue.
Any help would be most appreciated.
Thanks for reporting this issue and your help with troubleshooting. We appreciate your patience and willingness to work with us.
Here's our official document and workaround for this issue:
Menus, shortcuts, Lasso tool, and/or Photoshop stop working when using a Wacom tablet | Mac OS
When you use Photoshop with a Wacom tablet, one or more of the following may occur:
• menus, panels, or dialog boxes turn white and become unresponsive
• keyboard shortcuts stop working
• lasso tool selections close prematurely
• Photoshop becomes unresponsive
EMPLOYEE6I have some good news. We have a plugin that we think mitigates the keyboard shortcut issue in CS6 and CC on OS 10.9.x (when using brush-based tools with a stylus/tablet device).
You can grab the plug-in here: http://bit.ly/NzQly1
Then drop it into your plugins folder (works with CS6 and CC, but you'll need one copy for each app's plug-in folder). Note the name of the plug-in is the WhiteWindowWorkaround - that's because the patch that prevents that issue from occuring is also included in the same plug-in package.
Please let me know if this helps with the issues you've been seeing as well as any potential side effects.
Thanks for your patience with this,
I found another solution to this problem, since I noticed that [ on a Mac is "Alt + Shift + (" and "Alt + Shift" is turning my cursor into a color sampler.
I changed the keyboard shortcuts for brush size to é and è instead of [ and ] since I'm on a Azerty keyboard. You might want to change that to some other unused keys
So, Adam and Jeffrey,
With the new Photoshop CC 2014 upon us .....what do we have to do to not run into the same problem with the lagging Keyboard shortcuts...
do we have to reinstall the same wonderfully working plugin into CC 2014 or is it integrated ?
Let us know.
I am having the same problem. I am using a Wacom tablet and I've tried uninstalling and reinstalling the drivers with no luck. I tried a plugin that didn't work. I tried turning my tablet off and using a plugged in keyboard and mouse and that didn't work. This is frustrating. It's slowing down my workflow and wasting my time with trying to find solutions. I hope Adobe figures this stuff out - I was frustrated enough with being forced to pay a monthly fee for a product I've been loyal to for almost a decade to begin with. If there are going to be unfixable issues like this, it will make my die-hard loyalty to Adobe start to feel like a bad relationship I can't get out of.
Please please help, my PS is crashing when I use keyboard shortcuts like zoom or sometimes the brush shortcut on wacom. I can't work like this, I have uninstalled and reinstalled everything 10 times!!. I'm using an i-mac, ps6, wacom intuos 3, OS 10.8, wireless mouse but wired keyboard.
Please help, I'm very unhappy with Adobe.