How do I download my photos and videos from the Revel cloud.
If you have access to a Mac or Windows computer
1. Download the Adobe Revel Downloader: https://www.adoberevel.com/download
2. Log in using your Adobe ID and password
3. Click "Choose a destination" and point the downloader to a location that can accommodate the size of the library or libraries you want to download
4. Click "Download"
5. Your library will be downloaded to the location you specify
If you only have a mobile device
1. Open Revel on your device
2. In the library you want to download switch to "Grid" view Show>Grid
3. Tap the "Action" icon in the top right (box with arrow)
4. Select "Save to Camera Roll"
5. Select all the image you wish to download. Note: You can tap drag in grid view on iOS to make selections quickly
6. Tap "Save to Camera Roll"
Note: video does not save to camera roll. You will need to use the Adobe Revel Downloader and a computer to save that content.
What do I do after I download my photos and videos?
If you want to continue with the Adobe Creative Cloud Photography Plan do the following.
On your computer:
1. Download and install Lightroom from the Adobe Creative Cloud Photography Plan: https://creative.adobe.com/products/d...
2. Launch Lightroom
3. Import your images into Lightroom: https://helpx.adobe.com/lightroom/hel...
On your mobile device:
1. Download and install Lightroom Mobile: https://www.adobe.com/products/lightr...
2. Help setting up your computer and mobile devices:
How do I share photos using Lightroom and Lightroom Mobile?
Learn more about sharing your photos using Lightroom and Lightroom mobile here: https://helpx.adobe.com/lightroom/how...
How do I learn more about Lightroom and Lightroom Mobile?
The "Learn and Support" pages off the main Lightroom CC pages have numerous tutorials taking you from the basics of importing and setting up collections to advanced editing: https://helpx.adobe.com/lightroom.html
How do I get more help with Lightroom and Lightroom Mobile.
Get more help on Lightroom forums: https://forums.adobe.com/community/li...
Will my Revel Libraries be automatically transferred to the Creative Cloud Photography Plan?
No. You must download your assets using the Adobe Revel Downloader. Then import the assets into Lightroom.
I'm getting a message there's not enough space?
On your computer: Using the Adobe Revel Downloader we give you an estimate on how much space will be needed to download. If you have many edited images and many libraries shared with you, we don't include those numbers in the estimate until we actually attempt the download. If you are getting an error about space select fewer libraries, free up disk space or acquire a drive with more space. You can point Adobe Revel Downloader to removable media.
On your mobile device: If you only have a mobile device you will have to select fewer images and/or transfer existing data to a storage card/sim to make room for your downloads. Alternatively you could have family or friends with a computer download the Adobe Revel Downloader and download your data for you.
The Adobe Revel Downloader's download button says one size but when I actually download it's more than that.
You likely have a shared library from friends or family in your library view. We don't compute or report the size of these libraries until we queue all the images for download, and that happens after you click “Download.”
I don't want the Adobe Revel Downloader to download libraries shared with me.
Simply uncheck any library you do not wish to download.
How do I find my files after I download them using the Adobe Revel Downloader?
Your files are saved in the folder you specified when setting up the download. Within that folder, you’ll see a folder for each Library along with a summary. Albums are shown as sub-folders within each Library folder. If a file is inside an album, it will only appear within the album folder. If a file is used in multiple albums each album will have a copy of the image.
The Revel application shows a smaller number of files than what downloaded using the Adobe Revel downloader.
This could happen for a couple reasons. If you’ve edited a file, we download both the edited file and the unedited original. In the app, these two versions are counted as one file. Additionally, you may have one photo in two or more albums. We place copies of your originals into each of the album folders when you download your files.
What are the -edited files I see in my Adobe Revel Download folder?
If you edited files in Revel, we’ll provide both the edited original and the unedited original. The edited version will have “-edited” appended to the filename.
Why are the -edited files downloaded with the Adobe Revel Downloader smaller than the original?
The original file from the cloud has the original compression algorithm used by the device that captured the original image. When you edited the image in Revel, the Revel application used a more efficient compression algorithm, resulting in a smaller file size.
What are the -downsized files I see in my Adobe Revel Download folder?
When we upload your files to the cloud, we send a preview that enables you to view the files anywhere. After that preview is uploaded, we then complete the upload of the original file. In cases where the original was never successfully uploaded, we’ll provide you with the preview file, which has “-downsized” appended to the filename.
I have a lot of favorites. How do I preserve my favorites?
If you’ve marked files as favorites in Revel and you would like to download them specifically:
On your mobile device: View your favorites and download just your favorites.
On your computer: Open Revel on your computer and make an album of your favorites. When you download your files using the Adobe Revel Downloader, your favorites will be available from that album.
1. In Revel on your computer click the favorites icon (The heart icon)
2. Assure "Showing: All Favorites" is set
3. Select all your favorites Edit>Select All
4. Click the new album button (box with a plus)
5. Click "Add to New Album"
6. Give the album a name you'll recognize
7. Accept the name.
8. Download your library using the Adobe Revel Downloader
You're favorites will appear in their own folder
What happened to my comments?
Comment data is not preserved using the Adobe Revel Downloader
What happens to my Events?
If you’ve created events in Revel and you would like to preserve them you will need to make a Revel album that corresponds with each event you are interested in preserving and copy the event photos into albums. Then use the Adobe Revel Downloader to download your library and your events will be downloaded as albums.
What happened to my captions?
Caption data is only saved on an asset that has been edited. The caption will be in the assets "Description" metadata field. Original non-edited images that have been captioned will not retain the caption.
I had adjusted dates in Revel will those be preserved?
Date adjustments are not preserved using the Adobe Revel Downloader
What happens to my account and files in the cloud after I download files using the Adobe Revel Downloader?
You’ll still have full access to your libraries using the Revel Downloader and Revel apps until February 23, 2016. However, once you’ve successfully downloaded your Revel files we recommend that you remove and discontinue use of the Revel apps.
I have shared libraries with people will they be able to download those libraries using the Adobe Revel Downloader?
Yes. All the content of any shared library will be available to friends and family you have shared with.
What will happened with my shared album/gallery links?
Shared web gallery links will be accessible until we close the Revel service on February 23, 2016.
I paid for Revel what happens to my Annual subscription?
It's going to depend on who you purchased your subscription from. Please check your email from Adobe Revel titled, “Important notification: Download your Revel photos and videos now.” for more information.
I paid for a Revel monthly subscription through Apple and want a refund.
If you subscribed through Apple and want a refund all refunds are processed through Apple and you need to contact Apple support https://getsupport.apple.com/
How do I get started in the Creative Cloud Photography Plan?
Get started with Creative Cloud Photography plan
Get started with Lightroom on mobile
Learn more about Photoshop Lightroom
Set up Lightroom on all your devices
Learn more about Photoshop CC
Get started with Photoshop Mix
Get started with Photoshop Fix
How do I import my images into Lightroom or Lightroom mobile?
For Mobile, Mac and Windows use this link: https://helpx.adobe.com/lightroom.html
There you will find all the information you need to get started with Lighroom and Lightroom Mobile.
I need more help with Lightroom and Lightroom Mobile.
Get more help on Lightroom forums: https://forums.adobe.com/community/li...
How does this affect Photoshop Elements?
Get Photoshop Elements help here: https://forums.adobe.com/community/ph...
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If you purchased through Adobe, we are processing refunds now and will be sending them out shortly.
If you paid through Apple/iTunes from the Mac or iOS you'll need to contact Apple as they exclusively handle the accounting for subscriptions.